Privacy Policy

Privacy Policy

Data Controller

DO-Flowers acts as the data controller under the General Data Protection Regulation (GDPR).

Data We Collect

  • Name, email, phone number, billing and delivery address
  • Order and payment details

  • Communication preferences

How We Use Your Data

  • To process and deliver your orders

  • To communicate with you about orders or inquiries

  • To send marketing emails, only with your explicit consent

  • To comply with legal and tax obligations

Legal Basis

  • Contract performance (Article 6(1)(b) GDPR)

  • Consent (Article 6(1)(a) GDPR)

  • Legal obligations (Article 6(1)(c) GDPR)

Data Retention

  • Order and billing data is kept for up to 7 years (accounting/tax law).

  • Marketing data is kept until you withdraw consent.

Your Rights

You may request access, correction, deletion, or restriction of your personal data. You also have the right to withdraw consent at any time. Contact us at info@do-flowers.com.